Returns & Exchanges
At Axor Helmets, we are committed to your safety and satisfaction. If your gear doesn't fit perfectly or meet your expectations, you can return or exchange it within 30 days of delivery.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Package
Place the helmet in its original dust bag and box, ensuring all protective films and tags are intact to qualify for a full refund.
Ship Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Quality Inspection
Once received, our safety experts will inspect the helmet for integrity, and your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing